Frequently asked questions

Do you offer sizes other than what is listed?

Yes, I offer both shorter and longer versions on request.

Do you offer refunds?

Yes, we understand that situations change, minds may reconsider, or items may not meet your expectations. We offer refunds within 30 days of delivery. To process a refund, click here.

How long does it take for an order to be shipped?

Prebuilt orders are processed in 1-2 days, while custom orders are processed in 2-4 days.

Can I get a piece resized?

Yes, although there is a $5 fee (to cover some shipping) and the additional length cost.

Need to reach out?

Someone from our team will get back to you within 42 hours.